Protecting your privacy and personal and financial data is one of our top priorities at Trade-ai. This
Agreement contains the rules and purposes for processing Trade-ai clients' personal data as well as the
measures we employ to protect this data from unauthorized access by third parties.
Collecting personal data
1. By registering a Personal Area, you agree to have your personal data processed and
specifically consent to the collection, systemization, aggregation, storage, revision (updating,
changing), usage, anonymization, blocking, deletion, and distribution (transfer) of said personal
data to third parties in accordance with the conditions set forth in this Privacy Agreement.
2. We ask you for the data necessary for registering a Personal Area, providing functional
service, and using this data if a dispute arises between you and Trade-ai. Providing this data is
required for client identification and thus allows you to perform various operations in your Personal
Area and trading accounts.
3. We may also collect data to improve our understanding of your needs and preferences by
communicating through Live Chat, conducting brief surveys in your Personal Area on our official
website, and communicating with you over the phone. You provide this data to us voluntarily.
4. We use the data that you directly provide when communicating with us.
Use of personal data
1. We use your personal data to provide secure high-quality service.
2. The personal data you provide us with is used to verify contact information and identity. We also
use personal data to register Personal Areas, open and configure trading accounts, and issue activation
codes and passwords. By providing contact information, you help us improve our services and promptly
communicate the availability of additional services, features, and promotions we may be offering.
3. We may review, store and delete your personal information, including without limitation physical
records of transactions and correspondence from you in accordance with the relevant legislation.
Providing personal data to third parties
1. We may disclose your personal information to our entities part of the same group of
Exness companies, service providers who are involved in the delivery of products or services to
you.
2. We reserve the right to provide personal data to third parties if required by law or if we receive
formal requests from law enforcement and other government agencies and as envisaged by the
agreement with you.
3. We may also provide your personal data to tax authorities or organizations that require the data
to be provided in order to comply with laws against money laundering and financing terrorism, or when
necessary to protect our rights or property. We may pass your personal data on to third party
authentication service providers https://sumsub.com/privacy-notice/ when you use our system to
perform identity checks and documents verification.verification - we do this in order to comply with our legal obligations. When transferring your information to
third parties, we maintain the confidentiality and security of the information being transferred.
4. In order to give you comprehensive, state-of-the-art high-quality service, we may exchange your
personal data with our partners. At your request, we can provide information about the services that our
partners provide for us.
5. We monitor the usage of data from agents or third parties to ensure that they comply with our
confidentiality and data protection policies, ensuring that no misuse of information and data takes place.
The Company has access at all times to the data used by agents or third parties.
Limit and liability
1. This Privacy Agreement is valid only for our website and does not cover other websites,
including but not limited to websites that you go to using links on our website. We recommend that you
review the privacy policy of each website whose use involves transferring personal data.
Use of cookies
1. We use cookies to ensure that our website works effectively and to support your trading
activities. Cookies are small text files sent from our web server to your computer. Our cookies do not
contain any personal data, account numbers, or passwords.
2. We may enlist outside organizations to help us manage the website and collect and analyze
statistical data. These outside organizations may install and use their own cookies on our behalf.
Commencement and amendment of the Privacy Agreement
1. By registering a Personal Area, you agree to and accept all of the provisions set forth in the
Privacy Agreement. Communication between you and Exness begins as soon as we send you an email
confirming your registration on our website. We may also send you information about changes and new
services via email or receive emails with your questions and suggestions. This information is not
confidential.
2. By accepting the conditions of this Privacy Agreement, you agree to allow us to use the
information we receive from you via email, including various ideas, methods, marketing designs, and
know-how, without incurring any additional obligations.
3. We may review, store, and delete correspondence from you at our discretion.
4. We may analyze your internal messages in order to evaluate the quality of our services.
5. Occasionally, we may update the Privacy Agreement and immediately post the new version
to our website. We recommend that you periodically read this Privacy Agreement in order to always
have the latest information concerning how your personal data is processed.
If you have any questions or suggestions regarding this Agreement, please contact us at
support@trade-ai.us.
